Case Study

Flooring Company Case Study

Sonus Digital rebuilds a flooring company's website into a true sales tool — no ad spend required — turning browsers into booked estimates.

Sometimes the fix isn't more ad spend — it's a website that actually converts the traffic already arriving. This case study looks at how a flooring company grew its estimate requests without adding a single additional dollar of paid advertising.

At a Glance

Challenges

  • Website functioned as a static brochure, not a sales tool
  • No way for visitors to browse work by flooring type
  • Slow load times drove mobile visitors away
  • Relied on paid ads to offset a site that wasn't converting

Results

  • 58% increase in estimate request submissions
  • Average time-on-site nearly doubled
  • Mobile bounce rate cut by 34%
  • Achieved with no paid ad spend
“We assumed we just needed to spend more on ads. Turns out our website was the actual problem — and once it was fixed, the same traffic started converting.”
OwnerFlooring Company

Objectives

This flooring company already had steady traffic from years of local SEO groundwork, but their outdated, slow-loading website was quietly losing the very visitors it worked so hard to attract. Rather than recommend more ad spend to compensate, Sonus Digital focused entirely on rebuilding the website itself as a true sales tool.

Solutions

Portfolio-First Redesign

Rebuilt the site around a filterable project gallery — hardwood, tile, luxury vinyl, carpet — so visitors could browse work relevant to their specific project.

Conversion-Focused Estimate Flow

Replaced a generic contact form with a short, guided estimate request flow that asks for project type and square footage up front.

Performance & Mobile Optimization

Rebuilt the site on a faster foundation, cutting load times significantly and fixing a layout that had been badly broken on mobile.

Results

More Estimate Requests

Estimate request submissions rose 58%, with no change in ad spend or traffic sources.

Visitors Stayed Longer

Average time-on-site nearly doubled as visitors could actually browse relevant work.

Fewer Visitors Leaving Immediately

Mobile bounce rate dropped 34% once load times and layout issues were fixed.

Proof the Website Itself Matters

All of the above came from website changes alone — no additional ad spend was introduced during the engagement.

Want results like these for your business?